1)      Detailed Walk Through Inspection – A well trained and certified technician will arrive at your home on time and walk through your house with you to understand what you’d like to have done, and provide a detailed quote and explanation of our process and what to expect.

2)      Rake Traffic Areas – A special carpet “rake” is used to loosen the soil and lift the carpet fibers for better cleaning.

3)      Vacuum – Even if you have just vacuumed your carpets, we vacuum the area to be cleaned again to ensure maximum soil removal, before our chemicals and any water touches the carpet.

4)      Move Furniture – We move couches, chairs, tables, small cribs and beds, and other basic objects. We carefully move them and replace them to their original position when we’re done. Protective tabs are placed under the legs and touch points to prevent bleeding from the furniture to the carpet, and to protect the furniture as well. Large items such as entertainment centers, large beds, china hutches, etc… are not moved by our technicians.

5)      Home Protection Procedures – We take steps and use equipment designed to protect your walls and carpet while we are working. We treat your home as if it were our own, carefully and with respect.

6)      Pre Spray Detergent – The chemicals we use are matched to the type of carpet fibers you have and applied in a deliberate and even manner.

7)      Pre Spray Grooming – A carpet rake is used to work the detergent into all faces of the carpet fibers.

8)      Hot Water Extraction and Rinse – Our trucks are filled with treated/softened water which we use to rinse and clean your carpets. Softened water is necessary for optimal cleaning, and doesn’t leave your carpets with hard minerals which create a stiff feel to your carpet fibers. Our truck-mounted equipment is of the highest quality and power to provide the best cleaning. Water at 190 ^?F is sprayed into your carpet fibers, and flushes the fibers from all remaining soil. It is mixed with a neutralizing rinse which brings balance to the pH level of your carpets and provides the final cleaning blow. The water is then immediately sucked back through our hoses into our trucks.

9)      Drying Procedures – Dry times are drastically reduced by the use of air movers throughout your home.

10)  Post Grooming – Your carpet is raked again to set the pile upright and fresh, providing an aesthetically pleasing look and also helping to reduce dry time.

11)  Post Inspection – Walk through your home to ensure the work has been performed to your satisfaction. If you’re not happy, then we’re not happy. Dry time is less than 6 hours and usually less than 4 hours. Its best not to walk on it until it is dry, but if you just have to, remove your shoes to prevent tracking soil in on the wet carpet.